IT Technical Writer

1 Vacantes
Publicado el 12 de julio en

Technical Writer en Emeryville, California

Descripción
  • Categoría: Communications
  • Subcategoría Technical Writer
  • Localidad: Emeryville
  • Activo desde: 12/07/2019 - 08:51:48 am
  • Jornada: Full Time
  • Tipo de Contrato: Employee
  • Cantidad de Vacantes: 1
  • Educación Mínima: Experienced (Non-Manager)

IT Technical Writer 

Location: Emeryville, CA 94608


Type of role: Contract: 6-12 Months

We are seeking a Technical Writer who will be reporting into the Director of Infrastructure Operations and will be responsible for creating high quality technical documents and manuals, explaining complex information clearly and concisely manner and working with IT staff to ensure accuracy of documents. This role will gather information from all IT capabilities to author materials (procedures, runbooks, etc.) used to support Global IT operations. The Technical Writer will collaborate closely with all IT staff at all levels and external resources.

Essential Functions of the job:
  • Gather, map and organize IT process details from various sources.
  • Plan, author and edit runbooks and operational procedures and other relevant materials for the support of IT systems and operations.
  • Coordinate the review and finalization of documents
  • Maintain a comprehensive library of technical terminology and documentation
  • Develop technical document templates; Analyze existing content, focusing on reuse and single-sourcing opportunities
 
Professional Experience:
  • 3+ years of work experience as a Technical Writer preferably in an IT organization or in the high-tech industry, and / or an equivalent combination of education and experience required.
  • Ability to quickly grasp simple to complex technical concepts and make them easily understandable in text and pictures
  • Excellent written and oral communication skills.
  • Ability to proactively manage workload, multi task and meet deadlines.
  • Comfortable working collaboratively within a global team setting, and with staff of different backgrounds and experience levels.

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Adept Source
Localizada en California, Emeryville.
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