Booking Specialist / Reservations Agent1 Vacantes
Retail Stocker en Destin, Florida
- Categoría: Administrative
- Subcategoría Retail Stocker
- Localidad: Destin
- Activo desde: 09/10/2019 - 14:03:18 pm
- Cantidad de Vacantes: 1
RealJoy aims to attract, hire, and cultivate the areas best talent!
RealJoy Vacations, established in 2009, provides vacation rental owners with high quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun and fast-paced vacation rental company that manages over 500 properties in the panhandle of Florida! www.realjoy.com
How we treat our people:
- RealJoy is a faith-based company. Our company motto is "Because you Matter." We respect and appreciate all people.
- RealJoy typically provides higher compensation to its employees compared to competing employers. On average, a RealJoy employee earns 15%-25% more.
- RealJoy offers a competitive benefit package.
- We cover between 50% and 100% of each full-time employee's medical insurance depending on years of service.
- We offer a 401k to our employees. We increase our 401k match each year.
- We offer many other Sec. 125 cafeteria plan benefits to our full-time employees to choose from including: Dental, Vision, Life Insurance, Disability, Long Term Care, and Accident.
- RealJoy offers a competitive Paid Time Off policy. All new employees will earn 7-14 days of paid leave per year. For each year that you are employed with RealJoy your paid time off increases!
We are looking for a friendly, self-motivated, team-player who is tech savvy, detail oriented and loves customer service! Pay starts at $17.00/hour.
This position requires strength in multi-tasking, attention to detail and a strong desire to work with people and data. It also requires being comfortable with technology, using multiple software programs/platforms simultaneously while communicating with guests and team members. And it is important to have the desire andthe ability to constantly learn new things because both technology and our industry are always evolving!
Our Reservations department hours are from 8:00 a.m. to 10:00 p.m. 7 days a week and we are hiring for the following shifts:
8:00 a.m. - 5:00 p.m.
10:00 a.m. - 6:00 p.m.
12:00 p.m. - 8:00 p.m./2:00 p.m. - 10:00 p.m.
*Weekend work is required on a rotating basis.
This position will be located in Destin, Florida at the headquarters for RealJoy Vacations! An overview of the job duties are listed below.
Reservation activities to include:
- Ensuring high level of customer service to achieve high review scores.
- Responding to lead requests regarding properties.
- Answering incoming calls from guests regarding properties.
- Booking guests for future reservations including snowbirds.
- Taking payments.
- Sending building notifications.
- Answering and recording owner requests and reservations.
- Answering guest calls to assist with questions, needs, or complaints.
- The Employee must have experience with Microsoft Office products and be proficient at using them.
**Please note that after completing the application process you will receive an invitation via email to complete our HR Assessment powered by PreVueHR. We cannot move you to the interview stage until we have received these results. Thank you!**
Our Motto is "Because YOU Matter!"
Our Mission is to "Steward all properties and people entrusted to us with integrity and excellence."
Our Core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be 'REAL!'